Atria Building Products, Inc.

Central Ohio Residents ONLY

ATRIA SERVICE POLICY
We will repair or replace (at our option) all warranted parts up to 2 years from the date of actual sale, or your closing date (whichever is later). This will be done during normal business hours Monday through Friday at no charge to the consumer.

After 2 years, we will replace all warranted parts at no charge for the parts, but there will be a service call charge (see below ) if it is necessary to come to your home.

Out of warranty or broken glass claims will be processed by
All-American Glass Service.

LIMITATION OF LIABILITY
The consumer is responsible for installation and replacement of the glass after 2 years. We will not be responsible for installation, repainting or finishing any warranted products. We will not be responsible for product not installed properly, damaged during construction, unreasonable use, or not sold by Atria.

Warranty on repair or replacement shall be limited in duration to the duration of the original warranty (For Example: A part warranted for 1 year and replaced after 9 months will carry a warranty for 3 more months).

Damaged or missing screens are not warranted after delivery and/or occupancy (whichever is later).

Glass that is broken or cracked regardless of the circumstances
is not warranted.

ATRIA INSULATED GLASS POLICY
We would like to make it as easy and inexpensive as possible for you in the event of a seal failure. Therefore, we Request you complete the Glass Replacement Form so we can order the replacement glass to be shipped into our home office.

Please be sure to check one of the six options of replacement. If your glass is still under warranty, the only option we will charge you for is if you want Atria to install the glass in your home and it has been more than 2 years from your closing date. Non-warranted glass can also be replaced by Atria's insulated glass shop.

If you have any questions, please call our SERVICE DEPARTMENT between 8:00 A.M. and 4:00 P.M., Monday through Friday at:
(740) 967-0060.

FEE SCHEDULE FOR SERVICE ON PRODUCTS SOLD ORIGINALLY BY ATRIA BUILDING PRODUCTS:

Technician / Service Call Labor Charges:
For labor other than glass replacement.

Technician Service Call = $49.50 per visit (Up to 1/2 Hour with one man) $30.00 per each additional 1/2 Hour

Glass Replacement Labor Charges:
These charges are applicable 2 years after your closing date
and do not include material charges.

Service Call = $49.50 per visit
(Includes 1st piece of glass up to 10 sq.ft.)

Additional Unit = $16.50 per piece (up to 10 sq.ft.)
Additional Unit = $30.00 per piece (over 10 sq.ft. up to 15 sq. ft.)
Additional Unit = $48.00 per piece (over 15 sq.ft.)

Add = $40.00 per piece for units whose base is higher than
9 ft. above an interior floor

Insulated Glass Material Charges:
For seal failed glass 0-10 yrs. = No Charge
For seal failed glass 11-20 yrs. = 50% Off Listed Prices
All other glass replacement, (broken, cracked, scratched)
or out of warranty use listed prices.

Add Labor Charges (above) to Material Charges (below):

Material Charges (Glass)	Square or rectangle	Triangle, pentoid or trapezoid with all sides flat	Any curved side or more than five flat sides
Up to 6.5 sq.ft., clear or LowE With grilles between the panes	$57.60 each $75.60 each	$74.40 each $92.40 each	$79.20 each $103.20 each
+6.5 to 8 sq. ft., clear or LowE With grilles between the panes	$70.80 each $92.40 each	$90.00 each $111.60 each	$98.40 each $128.40 each
+8 to 9 sq. ft., clear or LowE With grilles between the panes	$79.20 each $104.40 each	$102.00 each $127.20 each	$110.40 each $144.00 each
+9 to 25 sq. ft., clear or LowE With grilles between the panes	$9.00 sq. ft. $12.00 sq. ft.	$11.40 sq. ft. $14.40 sq. ft.	$12.60 sq. ft. $18.00 sq. ft.
Add for Tempered glass (under 20 sq. ft.) Add for Obscure glass (under 20 sq. ft.)	$9.60 sq. ft. $3.00 sq. ft.	$12.60 sq. ft. $4.80 sq. ft.	$13.80 sq. ft. $4.80 sq. ft.